There is a growing trend of outsourcing a number of services. Cooling water treatment and monitoring are no exception. Outsourcing means different things to different organizations. This paper deals with various types of outsourcing set-ups and their technical and economic impact on both suppliers and users. It highlights the multifarious challenges faced by the suppliers as well as the users. It suggests actions to be taken by both parties in order to make such arrangements a success. This is then substantiated by interesting case histories illustrating these points.
Keywords: outsourcing, cooling water services, case histories,
monitoring, partnerships, alliances, challenges